Listening 2.0 - Unhelpful listening habits

This video series is "When leaders listen we change our world". Listening 2.0 is about what stops us from listening. Today I'm discussing unhelpful listening habits.

Most of us are aware how annoyed or switched off people get when we interrupt them or give unsolicited advice. But the cost is much deeper than that - these unhelpful listening habits actually prevent others from formulating their problem properly and coming up with their own solutions. That’s how I feel when I get interrupted! Here's how to go beyond your own unhelpful habits so people you work with will be more effective.